Sales Officer

Sales Officer

Salary: Competitive, company car and Veolia benefits and pension

Hours: Monday to Friday 40 hours per week. 08:00am - 5:00pm (60 minutes unpaid break)

Location: Croydon Commercial Depot

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• 25 days of annual leave
  
• Access to our company pension scheme
  
• Discounts on everything from groceries to well known retailers
  
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  
• One paid days leave every year to volunteer and support your community
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  

What you'll be doing;

• Meet monthly sales targets set by the line manager through consultation with the business manager
  
• Achieve a set of standard working KPIs set by the line manager for New Business & Portfolio Accounts
  
• Communicate with the operations and customer support teams to ensure effective customer service for example - bin deliveries
  
• Responsible for undertaking risk assessments/site surveys before sale, the operations and customer support teams would be reliant on this information to provide excellent customer service
  
• The role holder is targeted to increasing business as per business requirements and providing all the information needed to carry out the work effectively
  
• Build and maintain relationships with current and potential customers, primarily SMEs that are not already Veolia customers
  
• The role will include contact through door-to-door and telesales, forming relationships quickly
  
• Communicate effectively with internal departments to ensure that the customer can be set up quickly and receive the service they expect
  
• Adherence to company policies and procedures for example the site survey process
  
• Adherence to sales procedures for example Salesforce and completing electronic contracts - inputting daily activity and contracts; contractual documents such as service agreements and direct debits mandates
  
• Following customer support process to ensure effective customer service and record keeping.
  

What we're looking for;

• Someone who is articulate and friendly, can build relationships with customers quickly and a solution finder who can add value to their customer.
  
• Willing to follow a sales process and confidence to ask for the business.
  
• Is confident using technology (Ipad/Laptop.)
  
• Full Driving licence.
  
• Previous waste industry knowledge may be of benefit but not essential.
  
• Want's to be part of a team, learn and looking for a career.
  

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.