Removals Team Leader

Removals Team Leader
Location: South London
Job Type: Full-time
Salary: Competitive
Reports to: Operations Manager / Branch Manager

About the Role

We are seeking a motivated and experienced Removals Team Leader to oversee and participate in domestic and commercial removals. The ideal candidate will have strong leadership skills, excellent customer service abilities, and a valid UK driving licence to drive company vehicles as needed.

Key Responsibilities

• Lead a team of removal operatives on residential and commercial moves
• Plan and coordinate daily jobs, ensuring efficient use of time and resources
• Safely load, transport, and unload goods with care and accuracy
• Conduct pre-move assessments and vehicle checks
• Provide high levels of customer service throughout the move process
• Ensure team members follow health and safety procedures
• Act as the main point of contact for customers on-site
• Report any incidents, delays, or damages promptly to management
• Maintain cleanliness and good order of vehicles and equipment

Requirements

• Valid UK driving licence (Category B minimum)
• Proven experience in removals or logistics, ideally in a leadership role
• Ability to lead and motivate a small team
• Excellent organisational and problem-solving skills
• Strong communication and customer service skills
• Punctual, reliable, and professional attitude
• Willingness to work flexible hours, including occasional weekends or evenings

Desirable (Not Essential)

• Category C1 or higher licence (7.5T or HGV)
• Knowledge of packing techniques or export removals
• Basic mechanical knowledge for minor vehicle checks/repairs

Please apply with your CV via the apply button.