Pet Sales & Renewals Advisor

  1. Home
  2. Search results
  3. Job
Job 3 van 58

APPLY

Pet Sales & Renewals Advisor

We have a fantastic opportunity for a Pet Sales & Renewals Advisor to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls, emails and web chat from customers looking to set up a new policy or renew their policy with us. Working closely with your team and providing excellent levels of customer service, strong verbal and written communication skills are required, as well as a desire to join a fast growing, energetic and modern business who invest in the development and wellbeing of all colleagues.

The role attracts a salary of 24,570 Working hybrid (2 days in the office and 3 from home each week) 37.5 hours per week, working flexibly between 9am to 6pm, Monday to Friday.

Responsibilities:

  • To provide an efficient and professional service to assist our customers when looking to set up a new business policy or renew their policy with us. This includes:
  • Answering at least 80% of all calls within 20 seconds from when they are offered.
  • Answering all emails within 24 hours of receipt.
  • Responding to customer reviews within 24 hours of receipt.

Experience:

  • The ideal candidate is upbeat, enthusiastic and passionate about helping customers.
  • Will be an effective communicator, who is empathetic, reassuring and understanding when speaking to customers on the telephone.
  • Be an organised individual, who is able to work efficiently whilst maintaining attention to detail.

Why Join Us?

  • Competitive salary and benefits package
  • Flexible working and holiday options
  • Pension, enhanced parental leave, and life insurance
  • Discounts on technology, travel, and leisure
  • Learning and development opportunities
  • Volunteering and charity support days
Join a company that values innovation, growth, and its people. Apply now to take the next step in your career.

REF-(phone number removed)

APPLY

More jobs of your search

Breakdown Claims Handler
  • United Kingdom
  • 03 July 2025
Technical Product Manager
  • Retford
  • 02 July 2025
Pet Sales & Renewals Advisor
  • United Kingdom
  • 01 July 2025
Account Handler - Commercial
  • Birmingham
  • 17 June 2025
Management Accountant
  • Lincoln
  • 12 June 2025
Underwriter
  • Lincoln
  • 12 June 2025
Email Marketing Specialist
  • Birmingham
  • 05 June 2025