Documentation administration/technical author

Role: Technical Author

Location: Chester - onsite role

Salary: GBP35,000 approx

Working hours: 36 hours per week, start 8am and finish 4:30pm Mon-Thurs and 12pm on a Friday

We are looking for a technical author with a background in electronic engineering but with lots of experience (and someone who enjoys) the documentation side of this.

The role:

The Technical Author provides essential technical documentation across various departments, covering product, system, software and hardware at all stages of the development, deployment and operation life cycle. Leveraging their technical skills, the Technical Author will be able to extract technical information from multiple sources and generate documentation that suits a host of readers, including both internal and external parties. To deliver, the Technical Author will require a good understanding of company procedures, as well as a basic knowledge of electronics, software and networked devices so as to ensure documentation is detailed, correct and holistic. They will do this by interfacing with the various departments to understand and absorb the technical detail they can provide. The Technical Author will also ensure that the end result is well presented and aligned with company branding as well as available in various media (ie, digital and paper versions).

Key Responsibilities & Accountabilities:

• Developing an in-depth knowledge of products
• Work with the electronics team to ensure hardware specifications are kept up to date
• Work with the electronics team to maintain technical files relating to certification
• Work with the electronics team to document test procedures
• Work with electronic and drawing office teams to create change notes
• Work with software teams to understand the GUI and underlying functionality of our systems and create the documentation to support dissemination of that knowledge
• Work with software teams to understand application-level functionality and its system interconnectivity and configuration, and to document that knowledge
• To work with product and engineering teams to understand the product and/or system concept and to document those aspects
• To work with commercial teams to highlight requirements or to help generate materials or assets that are required by the documentation
• To work with commercial teams to ensure our document branding and presentation is of the highest quality
• To maintain all the above in the document control system, including document history and release sign off

Knowledge, Skills & Abilities:

• Background in electronic engineering, either through education or experience
• Background in software engineering, either through education or experience
• Background in networked devices, either through education or experience
• Must have in-depth knowledge of documentation-creation programs such as Microsoft Word, Powerpoint or similar
• Ability to build effective relationships with internal and external stakeholders
• Ability to communicate calmly and with clarity
• Ability to work well within a team and individually
• Excellent interpersonal and organisational skills
• Ability to prioritise tasks effectively
• Ability to pick up new subjects quickly
• Excellent attention to detail with the ability to record information accurately
• Experience in breaking-down complex problems into functional elements that are then used to explain a process
• Practiced in summarising concepts eloquently and succinctly in writing
• Experience creating and maintaining technical documentation used by engineers
• Experience creating and maintaining documentation used by customers
• Experience in layout and presentation to maximise the look and feel of the documentation
• Experience with software tools to support document creation and version control
• Experience discussing electronic circuitry functional blocks with electronic engineers
• Experience in discussing software features and functional blocks with software teams

Benefits on offer:

• Hours of Work: 36.25 (8.30am start- 4.30pm finish. 45 min lunch)
• A competitive salary and benefits package
• Contributory company pension scheme
• 33 days holiday (inclusive of bank holidays)
• Permanent Health Insurance
• Death in Service Benefits
• Optional Health Care Expenses & Employee Discount schemes

How to a pply?

Please send a CV to (see below)

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.