IT Support Analyst

IT Support Analyst - Entry-Level | GBP27.5K | On-Site (Hinckley, Midlands) | Permanent

This role does not offer visa sponsorship

Ready to launch your IT career?

We're looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley , operating one of the UK's most advanced production facilities and supporting high-volume work for major brands in fashion, film, sports, and music.

This is a junior role, ideal for someone with 6-12 months of experience who's ready to grow fast and get broad exposure to both support and projects.

Ideal Candidate:

• 6-12 months of IT support experience
• Hands-on knowledge of Windows 10/11, Active Directory, and basic networking
• Strong problem-solving skills and a proactive attitude
• Excellent communication skills for user support
• Eager to grow beyond service desk tasks and get involved in IT projects

Key Responsibilities:

• Provide first-line IT support for hardware, software, and network issues
• Manage user accounts, equipment setups, and troubleshooting (PCs, printers, etc.)
• Assist with Group Policy, VPN, Firewalls, and remote access solutions
• Support IT inductions for new employees
• Collaborate with third-party vendors and IT teams
• Contribute to IT projects and initiatives beyond daily support

Why Apply?

• Opportunity to learn from an experienced IT Infrastructure Engineer
• Gain exposure to a broad range of IT systems and projects
• Work in a dynamic, tech-driven environment
• Ideal role for career growth in IT

Ready to take the next step? Apply now to join a forward-thinking team and grow your IT career!