Service Management Architect

Our client, a leader within the Defence & Security sector, is currently seeking a Service Management Architect on a contract basis to join their team. The role is located at MOD Corsham with some opportunities to work from home. This is an exciting opportunity to shape and manage complex IT Service Management strategies within a high-stakes environment.

• Developing and managing a complex IT Service Management strategy and associated organisational structure
• Conducting business analysis, including requirements and change management
• Reshaping the Service Management team and rationalising two services into one cohesive team
• Working out the procurement model and writing the procurement strategy
• Conducting strategic business analysis to support decision-making

• Experience in IT Service Management, particularly within the Defence Digital and ideally Interoperability Services
• Proficiency with Visio
• ITIL V4 certification
• Project management experience with qualifications in PRINCE2 and/or APMP
• Knowledge of conducting business analysis, requirements gathering, and change management
• Must hold sole UK nationality
• SC clearance is required

• Inside IR35
• Location: MOD Corsham with some work-from-home flexibility

If you are an experienced professional in IT Service Management looking to contribute to critical defence projects, we would love to hear from you. Apply now to join our client's dynamic team.