Operations Manager

Operations Manager - Hotel Housekeeping (Field-Based)
Location: Ideally based within the triangle of Bristol, Swindon and Gloucestershire
Salary: 42,000 - 44,000 per annum
Contract: Full-time, Permanent
Work Location: Field-based (on the road, 3-4 days per week)

An exciting opportunity has arisen to join a growing and dynamic company that provides outsourced housekeeping services to the hotel industry across the UK. We are seeking a driven and experienced Operations Manager to oversee multiple hotel sites, primarily across the South and West of England, with occasional travel further afield as required.

About the Role

This is a field-based position, ideal for someone who thrives in a fast-paced environment and enjoys travelling. You will be responsible for managing and supporting housekeeping teams across several hotel locations, ensuring service delivery is maintained to a high standard.

Key Responsibilities

• Oversee housekeeping operations across multiple hotel sites
• Lead and support on-site teams, ensuring exceptional service standards
• Monitor and manage budgets effectively
• Conduct regular site visits, audits, and staff training
• Maintain close client relationships and ensure satisfaction
• Deliver on business KPIs and project timelines

About You

• Strong understanding of hotel housekeeping operations
• Currently in a similar operations role or ready to step up from a senior multi-site position
• Proven leadership and team management skills
• Experience in managing housekeeping processes from start to finish
• Comfortable working in a fast-moving, client-focused environment
• Project management experience desirable
• Full, clean UK driving licence
• Flexible to work weekends when required

What We Offer

• Competitive salary of 42,000 - 44,000 per annum
• Company car, laptop, and mobile phone
• Private medical insurance
• Life insurance
• Pension scheme
• Mental health and wellbeing support
• Long-term career development opportunities
• 5-day working week
• Full benefits package

This is a fantastic opportunity to be part of a supportive and forward-thinking organisation that values its people and encourages progression.

Ready to take the next step in your career? Apply today.