Quality Engineer

Quality Engineer

Our clients, based in Farnborough have an exciting opportunity for a Quality Engineer to join their growing team. We are seeking a Quality Engineer who has experience working within a mechanical manufacturing environment, with opportunity to develop and progress with the business.

Production Quality Assurance:

• Monitor and improve standards of workmanship across sheet metal fabrication and electronics assembly operations.
• Support and train production staff in quality requirements, visual standards, and correct handling methods
• Conduct First Article Inspections (FAIs) and maintain appropriate documentation in accordance with customer and internal requirements.
• Identify, analyse and reduce rework through investigation and implementation of effective corrective actions using quality tools (5 Why, 8D, Ishikawa).
• Ensure inspection stages are effective and consistent with drawings, specifications, and customer requirements.

Customer Quality Assurance:

• Investigate customer complaints and non-conformances, implementing timely and robust corrective actions.
• Host customer visits, audits, and inspections, acting as the primary quality representative.
• Raise and manage customer concessions and ensure traceability of records.
• Liaise with customers to clarify and agree product quality standards and acceptance criteria.
• Support RMA analysis and reporting.

Supplier Quality Assurance:

• Support Purchasing in the assessment, approval, and ongoing evaluation of key suppliers.
• Conduct supplier audits and support the resolution of supplier non-conformances.
• Analyse supplier performance data and lead improvement initiatives in collaboration with the supply base.

Internal Auditing and Compliance:

• Plan and carry out internal audits against ISO 9001 and internal processes.
• Report audit findings, agree corrective actions, and verify closure of actions to maintain compliance
• Maintain audit records and support third-party audit readiness

Business Management System:

• Maintain and develop SOPs, work instructions, forms, and quality records to ensure compliance with ISO 9001.
• Support continuous improvement of the Business Management System (BMS) and ensure changes are communicated effectively
• Assist in document control and revision management in line with process changes and audit

Required Skills & experience:

• 3 years experience working as a Quality Engineer within a manufacturing environment
• Experience working with mechanical products
• Experience using Quality Tools 8D, 5whys or Ishikawa
• Experience writing and updating SOP's and work instruction

Working hours:
Monday Thursday 8am 4:45pm, Friday 8am 3pm