Job Purpose
Reporting directly to the IT Infrastructure Services Manager, the Project Manager will have
responsibility for this specific short-term project plan, to consult on, design and coordinate the implementation of facilities available within the Microsoft 365 suite of products and associated technologies.
In addition, the post holder will develop and coordinate workflow processes and templates in
relation to policies that are required within Microsoft 365 and associated technologies to ensure compliance with Data Protection and the IT Security Policies.
Principal Accountabilities
Academic/ Professional Qualification
Educated to HND/or Degree level in a relevant discipline or proven relevant experience
Relevant qualification in Project or Delivery Management or proven experience in implementing change projects
Relevant business process design and / or user centred-design accreditation
Knowledge and Experience
Experience of writing plans, reports and procedures, delivering presentations and facilitating workshops
Delivery management and organisational skills - a clear understanding of the requirements and tools needed to manage projects and delivery
Demonstrable transformational change skills - experience working on, and implementing change projects
Ability to demonstrate a problem solving and system thinking approach. Confidence working with complex data and systems
Data analysis and interpretation - ability to analyse data in order to identify trends, patterns and suggest solutions for service improvements
Confident in the use of a range of IT software including Microsoft tools and applications
Experience of engaging with internal and external stakeholders, negotiating and influencing
Experience using specialist business applications such as Microsoft 365 and Associated Technologies
Skills
Welsh Language
Excellent interpersonal and communication skills including the ability to negotiate and influence and to build and maintain effective working relationships with colleagues and stakeholders at all levels
Ability to turn complex concepts into simple language, providing information and advice in a clear and concise manner
Ability to challenge existing ways of working in an unbiased and non-judgemental manner