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Housing Options Officer


Housing Options Officer

Location: Phoenix House, EX16 6PP
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: Mon Fri, 09 00, 37 Hours per week
Pay Rate: GBP 17.12 per hour
Job Ref: (phone number removed)

Responsibilities
  • Provide housing advice and assistance to individuals seeking housing options.
  • Assess housing needs and eligibility for housing assistance programs.
  • Develop and implement housing plans tailored to individual client needs.
  • Liaise with housing providers, landlords, and other relevant agencies to secure appropriate housing solutions.
  • Maintain accurate records and documentation in compliance with data protection regulations.
  • Work collaboratively with colleagues and external partners to address housing issues and improve service delivery.
  • Stay informed about housing legislation and best practices to ensure compliance and effective service provision.
Person Specification
  • Strong knowledge of housing legislation and local housing policies.
  • Excellent communication and interpersonal skills to work with diverse clients and stakeholders.
  • Ability to assess and respond to individual housing needs effectively.
  • Strong organizational skills and attention to detail in managing documentation and case files.
  • Experience in a similar role or environment is desirable.
  • Proficiency in using relevant IT systems and software for case management.
  • Ability to work independently and as part of a team to achieve objectives.

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