Key Account Manager

Grafton Recruitment are delighted to be partnering with a successful, leading safety integration solution provider in Mansfield who are looking for a Key Account Manager with a background in Safety, especially CCTV equipment to join them.

Duties and responsibilities:

To manage a number of key contracts within the business

To secure and maintain strong, professional and high-quality relationships with our customer base

To gain and maintain a strong, strategic understanding of our customers' needs

To act as the voice of the customer within the business

To gain and maintain a strong relationship with manufacturers, distributors and consultants within the security sector

To work with our customers to produce solutions that meet their operational and strategic needs, acting as their trusted and professional guide

To survey, design and quote for the installation, service and maintenance of a range of life safety systems with a strong focus on CCTV

To work with the wider team to support the submission of tenders and bids for new business

To work with the Head of Customer Engagement to produce commercial forecasts

You will have:

Strong interpersonal skills with experience of providing a world class customer experience

Experience of working within the Security Sector

Strong knowledge of complex CCTV systems, associated transmission and networks

Experience of designing or installing security, life safety and connected systems (including but not limited to CCTV, Access Control, Intruder and Fire)

Experience of constructing build sheets and quotations