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Operations Implementation Manager


Gleeson has been exclusively partnered with a Global business looking for a Implementation Manager , This role is best suited to a professional looking to grow within a large supply chain business.

Job Title : Logistics Implementation Manager

Location : Northampton

Salary : GBP45-55,000

Key Responsibilities

  • Lead and manage all operations within your area of responsibility, ensuring full compliance with quality, HSSE standards, and contractual SLAs.

  • Monitor KPIs and operational performance, providing clear reporting and updates to both internal and external stakeholders.

  • Proactively identify potential risks, discrepancies, or service issues, driving swift resolution to maintain client satisfaction.

  • Deliver strong daily operational performance while driving continuous improvement initiatives to enhance efficiency and service standards.

  • Lead, coach, and develop the team to foster a high-performing, customer-focused culture.

  • Ensure cost-effective operations, contributing to margin improvement and profitability goals.

  • Continuously review and refine team structures and processes to adapt to the fast-paced, high-tech environment.

Candidate Profile

  • Solid background in logistics management, ideally in a multi-client and process-driven environment.

  • Proficiency with SAP or a comparable ERP system in a warehouse or supply chain setting.

  • Strong leadership capabilities, with proven experience in motivating and developing teams to deliver outstanding results.

  • Strong analytical skills, with expertise in KPI monitoring, operational reporting, and cost optimisation.

  • Confident communicator, skilled at working with clients, carriers, and internal teams, and experienced in managing escalations effectively.

  • Highly organised, with excellent problem-solving skills and a continuous improvement mindset.

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

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