Road Freight Operations Clerk - Fixed term

Our client is a well-established global service provider to the Freight forwarding, express and international parcels, warehousing and logistics industry. The network has more than 354 locations across 60 countries and with 13,000 employees serving alliance customers and attending to the details of their business round the clock, around the globe.

We are now looking for a Road Freight Operations Executive based out of Trafford, full time on a 8 month fixed term contract until Feb 2025, hours of Work: 12pm - 9pm Monday to friday

Main Duties and Responsibilities:

Manifest daily export trailers and send related pre-advices
Update collection and delivery status in a timely manner
Responsible for web bookings
Monitor, chase and process all POD's ensuring timely updating of internal system.
Log and report outturn daily reports, cross referencing any discrepancies, completion of new job references, delivery notes and amending of job details within a 2-hour window
Contact hauliers to provide quotations for special collections/deliveries
Monitor and deal with transport queries by liaising with other depots
Checking that collections are clear and populating the planning sheet
Responsible for creation and issuing of run sheets detailing all collections and deliveries
Working with Warehouse and Transport teams to ensure smooth and efficient movement of all shipments
Customer Service - dealing with queries from customers, subcontractors and drivers and assist
in their enquiries via phone and email, ensuring satisfactory and timely resolution
Data entry with attention to detail
Transport planning for same day collections
Adding accruals
Creating movements for subcontractors

Key skills & attributes:

You will have Road / Trailer Freight or Transport operations / customer service experience to apply
Proficiency in Microsoft Excel, Word & Outlook
Highly organised and a team player
Deadline focused
Flexible, adaptable and quick to learn
Ability to work on own initiative
Excellent communication skills
Must be able to work well under pressure
Fluent English, both written and spoken is essential
Possess a positive outlook, promoting constructive responses to the challenges of work
Highly focused, administrative role so attention to detail is essential.

Package and Benefits

Freight Operations Executive - Road Freight - Fixed Term contract
Location - Trafford Park
Full time, fixed term contract until Feb 2025
Salary - 23,795.20 per annum
Bonus scheme
Pension
Hours of Work: 12pm - 9pm with 60 min break