Senior Salesforce Administrator

This is a unique an opportunity to join this super group of people and share in our success. We merged in January 2025 and are the market leader in each of the sectors we serve, via our Commercial, Domestic, Residential and Service divisions. And we want to grow. With growth comes more opportunity to invest in products, infrastructure and most importantly in you. Let s begin by setting out our ambition. We want to extend our position as market leader across our sectors and build a great place for everyone to work. We ll achieve this by continuing to be entrepreneurial, that s the mindset which got our brands to where they are today, customer-focused, competitive and best-in-class operationally.

JOB TITLE: Senior Salesforce Administrator

EMPLOYING ENTITY: Stuart Turner Limited

EMPLOYMENT BASIS: Permanent

LOCATION: Gloucester

HOURS OF WORK: 9.00am 5.30pm Mon-Fri

40 hours per week

REPORTS TO: Group IT Manager

PURPOSE OF ROLE:

We are seeking a proactive and detail-oriented Senior Salesforce Administrator to join our growing team to support the implementation of Salesforce. This role is ideal for someone with hands-on experience in both Sales Cloud and Marketing Cloud , and ideally with exposure to or involvement in a Salesforce greenfield implementation . You ll play a critical part in shaping and maintaining our Salesforce platform to support our commercial and marketing operations during design, build and launch.

RESPONSIBILITIES:

• Manage the project and rollout of both Sales Cloud and Marketing Cloud within Fluid Water Group
• Administer and configure Salesforce Sales Cloud and Marketing Cloud environments
• Work closely with stakeholders across sales, marketing, and IT to gather requirements and deliver scalable solutions
• Build and maintain automation processes using flows, validation rules, and process builder
• Assist in the integration of third-party tools and applications with Salesforce
• Monitor data quality and implement best practices for data hygiene
• Participate in (or lead) projects involving new feature rollouts, system enhancements, or greenfield implementations
• Support the development of the Junior Salesforce Administrator

KNOWLEDGE AND SKILLS:

• Essential Skills & Experience:
  • Proven experience as a Salesforce Administrator
  • Strong knowledge of Sales Cloud and Marketing Cloud
  • Experience with user management, automation tools, and reports/dashboards
  • Understanding of CRM and marketing operations
  • Excellent communication skills with a business-focused mindset
• Desirable Skills:
  • Hands-on experience in a Salesforce greenfield implementation
  • Salesforce Administrator (ADM 201) certification
  • Salesforce Marketing Cloud Email Specialist certification or equivalent
  • Experience with Marketing Cloud Journeys, Automation Studio, and Contact Builder
  • Familiarity with tools like Pardot, Tableau, or Salesforce-integrated apps
  • Experience of project management