Small Works Co-ordinator

Fire Safe Services is looking for a Scheduler to join our team, focusing on our fire and security small works business area. The Small Works Coordinator is responsible for supporting the effective scheduling, coordination, and progression of small works installations, including management of reports, subcontractor bookings, portal updates, and communication with internal teams and clients. This role plays a key part in ensuring operational efficiency, timely invoicing, and excellent service delivery.

What you receive for joining us:

We offer a competitive salary between GBP25,000 and GBP27,500 per annum , is offered, working 9am-5pm Monday to Friday (37.5hrs per week). 100 % office located. Additionally, you ll also enjoy 25 days of annual leave plus bank holidays and because we think birthdays should be celebrated properly, you ll get that day off too. We also offer a standard pension.

Here s a look at some of the things you ll be doing:

• Proactively manage daily installation and invoicing reports by 9:00 AM, escalate un-progressable jobs, issue subcontractor purchase orders promptly, and coordinate scheduling of subcontracted works
• Diarise new installations, progress or rebook ongoing jobs, send Verification of Completion letters, and support booking confirmations to ensure all customer appointments are accurately scheduled and communicated
• Compile and update the WIP report weekly by Friday, removing outdated entries, adding new works, and maintaining a dynamic report; update CMSL and WDC portals daily with accurate job status information by 9:00 AM
• Monitor and respond to the shared installation inbox daily, conduct regular installation diary reviews, and prepare all required documentation and updates to ensure review efficiency and accuracy

Can you show experience in some of these areas?

• Excellent organisational, time management, and multitasking skills with strong attention to detail and accuracy in a fast-paced environment
• Confident communicator with good written and verbal skills, a proactive, solution-oriented mindset, and the ability to manage multiple tasks effectively
• Proficient in Microsoft Office and familiar with internal CRM or job management systems, with training provided if needed
• Previous experience in coordination, scheduling, or administrative support roles is preferred; experience in fire safety, construction, or FM industries is desirable but not essential

Introducing our organisation:
Fire Safe Services is a trusted provider of fire and security protection systems across commercial and industrial sectors. We pride ourselves on quality workmanship, strong client relationships, and supporting our team s growth through ongoing training and development. Join us and be part of a company that values your skills and work-life balance.