Business and Systems Support Analyst

Business and Systems Support Analyst

Location - RNAD Coulport, Helensburgh

Package - 30,860 - 40k (Depending on experience and suitability for the role)

Working pattern - 07:15 - 16:45 Monday - Thursday

Let us introduce the role

As a Business and Systems Support Analyst, you will be responsible for the maintenance and continual improvement of information management systems within the ABL Alliance and supports process improvements, local IT solutions and supports wider enterprise projects.

You will play a vital role, supporting in the implementation of business systems at Coulport and providing information management support to all functions, identifying and evaluating relevant solutions to local system and process problems.

Key Responsibilities:

• Supporting with the development of current and new information management methods and systems within the production area and across other AWE areas.

• Support and assist the Coulport ABL lead of AWE led modernisation and digitisation projects in support of business delivery.

• Deliver training and implementation activities as required to ensure business improvements are successfully implemented.

• Support business areas in developing process maps for improvement projects, assist in creating ABL Management and production area information, and provide cross-functional support to ensure RNAD Coulport processes are regularly reviewed for efficiency and suitability.

• Support line manager with requirements gathering workshops and highlight any complex requirement conflicts to line manager for resolution.

• Establishing and maintaining effective working relationships with internal and external stakeholders on all relevant projects and improvements.

• Ensure support to the Depot audit programme and coordinate audit and other deficiency reports raised against the post holders within area of operation.

• Support line manager to identify and document project risks, issues, assumptions, and dependencies and undertake impact analysis.

• Support continuous and business improvement activities.

Who are we looking for?

We do need you to have the following:

• Extensive experience of MS Office packages (E.g. Word, Excel, Project, Visio, SharePoint, Publisher)

• Excellent judgement, analytical and decision-making skills

Whilst not to be considered a tick list, we'd like you to have experience in some of the following:

• Effective communication, interpersonal and presentation skills.

• Experiencing of VBA code

• Experience of Python code

• Prior working experience of Data management information systems and managing SharePoint sites

• Previous experience of working within a Ministry of Defence or High Hazard environment would be beneficial

• Project Management background

As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include:

• Time to recharge your batteries with 266 hours of annual leave (plus every Friday off work)

• Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training

• Employee Assistance Programme and Occupational Health Services

• A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution)

• Life Assurance

• Discounts - access to savings on a wide range of everyday spending

• Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family

• A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site

Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at RNAD Coulport.

Please note that you may also be required to work overtime to meet operational needs.