Commercial Vehicle Parts Manager

Commercial Vehicle Parts Manager

GBP50,000 GBP55,000 depending on experience + performance bonus potential

Horsham, West Sussex

Permanent/Full Time

Working Hours: Monday to Friday

Our client, a leader in the bus and coach industry, known for engineering precision and innovation, is expanding its team. They are seeking a Parts Manager with Commercial Vehicle, HGV or PSV Parts experience to transform their parts operation into a dynamic, scalable business unit that delivers value for their customers and growth for their company.

This is more than a parts job. It is a pivotal leadership role in their aftersales growth strategy. You will shape the entire parts function from systems and supply chain to people and processes and turn it into a strategic engine of profitability and customer satisfaction.

Duties & Responsibilities:

• Define and deliver parts strategy ensuring commercial, operational and customer goals are aligned.
• Build and lead a fit-for-purpose parts function that supports vehicle uptime, warranty, and aftersales KPIs.
• Own the full parts lifecycle procurement, stock control, fulfilment, margin analysis and supplier terms.
• Continuously identify and validate suitable alternative parts Identify alternative aftermarket parts suppliers to enhance competitiveness, reduce costs and shorten lead times.
• Modernise systems champion the integration of Odoo and drive efficiency through automation.
• Grow our supply chain identify alternative and OEM suppliers to reduce cost and lead time.
• Support sales & aftersales teams act as a trusted partner to ensure workshop, warranty and field teams always have the right parts at the right time.
• Recruit, mentor, and inspire grow a capable team of parts advisors and administrators as volumes scale.
• Use data to drive decisions define KPIs, analyse trends, and report performance regularly.

Who you are:

You are not there to just run a stockroom. You are there to lead a business within a business.

• A proven senior parts professional from the commercial vehicle, PSV, HGV or off-highway sectors.
• Deep understanding of parts logistics, supply chain and inventory systems.
• Commercially minded you think in terms of margin, not just availability.
• Comfortable leading people, processes and systems change.
• Tech-savvy experienced in using or implementing dealer management/ERP platforms like Odoo.
• Calm under pressure and credible with suppliers, technicians and customers alike.
• A natural mentor and motivator with a track record of building strong teams.
• You share our values: Kinetic, Holistic, Dynamic and Authentic.

Benefits:

• Salary: GBP50,000 GBP55,000 depending on experience + performance bonus potential.
• Holiday: 22 days plus UK bank holidays growing to 25 days with service.
• Benefits: Private healthcare, pension scheme, cycle-to-work, Benefits portal.
• Development: Access to training, conferences, and industry insights.
• Autonomy: You will own the function and shape it your way.
• Impact: Your work will directly influence customer satisfaction and company profitability.

For further details on this role, please submit your CV to Adam Curtis of ACS Recruitment Consultancy