Network Engineer

Lead Network Engineer Are you a seasoned Network Engineer with proven Wifi Design & Troubleshooting experience? We are seeking a highly skilled and experienced Lead Network Engineer experienced with Cisco Meraki, Juniper Mist and Ubiquiti solutions as well as experience with Ekahau Wi-Fi solutions and ideally CCNP / JNCIP certified to join this dynamic team. This position requires a seasoned Network Engineer professional with extensive expertise in IT networks, particularly in the coworking and flexible workspace industry. The ideal candidate will demonstrate a proactive approach to leadership, innovation, and the delivery of high-performance network solutions. The Network Engineer requires extensive Wi-Fi design and troubleshooting experience, ensuring robust and reliable wireless network infrastructures for our clients. The successful Network Engineer will play a key role in driving excellence in IT network design, implementation, and management. Experience with Cisco Meraki, Juniper Mist and Ubiquiti solutions as well as experience with Ekahau Wi-Fi solutions. Ideally CCNP / JNCIP certified. Key Responsibilities Leadership and Team Management * Lead and manage a team of engineers, providing guidance, mentorship, and hands-on support. * Foster a collaborative and high-performing team environment, ensuring team members are equipped with the skills and tools to excel. Network Design and Implementation * Design, implement, and optimise scalable network solutions tailored to customer needs, with a focus on Wi-Fi design and troubleshooting. * Evaluate and recommend emerging IT network solutions to enhance efficiency, security, and performance. Technical Expertise and Troubleshooting * Troubleshoot and resolve complex network issues with a focus on minimising downtime and ensuring seamless operations. * Provide 2nd line support for all network-related issues and assist with 1st line support when needed. Customer Engagement and Pre-Sales Support * Collaborate with cross-functional teams to ensure the seamless integration of network solutions. * Offer pre-sales support by working with the sales team to specify and propose innovative solutions. * Build and maintain strong relationships with key customer accounts, ensuring their unique network requirements are met. Documentation and Industry Expertise * Develop and maintain comprehensive network documentation, including designs, procedures, and troubleshooting guides. * Stay updated with industry trends, particularly in Wi-Fi technologies, ensuring our network solutions are cutting-edge. Additional Responsibilities Provide expertise on supplementary solutions we offer, as needed, including: * AV & Video Conferencing * Print Management * Access Control & CCTV * Workspace Management Platforms (e.g., Nexudus, OfficeRnD) Qualifications Experience and Technical Skills * Proven experience as a Network Engineer, with a focus on Wi-Fi design and troubleshooting for environments requiring robust and seamless wireless connectivity. * Experience with Cisco Meraki, Juniper Mist and Ubiquiti solutions. * Experience with Ekahau Wi-Fi solutions. * Strong analytical and problem-solving skills, with a proven ability to diagnose and resolve network challenges efficiently. * Experience in the coworking and flexible workspace industry is a significant advantage. Leadership and Communication * Demonstrated ability to manage and mentor a team effectively. * Strong interpersonal and communication skills, with the ability to convey technical concepts to non-technical stakeholders. Certifications and Knowledge * Relevant certifications such as CCNP, JNCIP, or equivalent are highly desirable. * Ekahau certifications. * Familiarity with related technologies, including AV solutions, workspace management platforms, and access control systems, is a plus. This position is ideal for a results-driven professional who thrives in a fast-paced, innovative environment. If you have the technical expertise, leadership acumen, and passion for delivering exceptional network solutions, we invite you to join our team