Sheltered Service Manager

Sheltered Service Manager Location: West London Department: Housing and Regeneration Direct Reports: Specialist Housing Officers Rate: £350-£400 day rate (DOE) Duration: 3-months on going Enhance Lives, Lead a Team, and Shape the Future! I'm working with a council in West London, looking for a Sheltered Service Manager to join their Neighbourhood Housing Management Service. This role enhances older and vulnerable residents' quality of life, ensuring they receive top-tier housing management. Role Highlights: - Impact: Improve residents' lives by providing essential housing and support services. - Leadership: Lead a team of Specialist Housing Officers, fostering excellence and engagement. - Collaboration: Work with key partners and stakeholders for a comprehensive service. - Growth: Engage in personal and team development. Key Responsibilities: - Oversee housing management services to support residents' tenancies. - Ensure communal areas are secure, clean, and well-maintained. - Manage vacant properties efficiently to minimise revenue loss. - Promote financial inclusion and manage rent arrears. - Facilitate social activities and communal facilities use. - Develop and adhere to health, safety, and welfare policies. - Encourage resident involvement in strategy and policy development. - Maintain relationships with support and care service providers. - Contribute to budget planning and manage expenditure. Required Skills and Experience: - Qualifications: Degree in supported housing (e.g., NVQ Level 4) or relevant experience. - Experience: Managing teams in housing, with vulnerable customers. - Knowledge: Housing legislation, health and safety regulations, safeguarding. - Skills: Data analysis, Microsoft Office, strong communication skills. - Leadership: Attract, retain, motivate, and coach team members. The role demands an understanding of health and safety policies, ensuring all duties align with council guidelines. Join a team that makes a difference. Apply now to lead, innovate, and contribute to a community-focused service