Sales Administrator

Sales Administrator Full time – Permanent Circa £25,000 per annum Wolverhampton Our client is looking for a Sales Administrator to join their growing business. As the Sales administrator the key part of the role will be the returns and warranty duties. This will include warranty site visit work. Customers will call and email in regarding faulty products and products that are no longer required. You will be liaising with customers directly as well as suppliers. The role will also include various other administrative duties. Benefits: £25,000 per annum 25 days holiday – Bank holidays Monday – Friday 8:30am – 5pm Pension scheme On site parking Key Responsibilities: Incoming and outgoing post Answering calls Filing Insurance Claims Stationary & uniform ordering Using sage 200 Using CRM system – Infor Credit notes Sales order processing Purchase order processing Returns and Warranties duties Warranty Site Visits Personal Attributes  Excellent communication skills, both written and verbal and offer a professional customer service to all customers Strong attention to detail and organisation skills To manage your own performance in terms of timekeeping, attendance, accuracy of work, quality, and compliance with procedures. Demonstrate good human relations both within the team and to other departments. Education & Qualifications Essential: Minimum 5 Grade C or above in GCSE (or equivalent) in Maths and English Minimum 2 year’s experience in administration Good interpersonal skills Excellent time management skills Ability to handle difficult situations and work calmly under pressure