Design Business Development Administrator - French s...

As a Design Business Development Administrator you will be a Team player with experience in design, attention to detail, outstanding customer service skills and computer literate, including Microsoft Office, Navision. Good communication skills and time management are essential and an Interest in sports (ideally Rugby) an advantage.

Objective: Continued development, growth and maintenance of the Teamwear and Gilbert ball business

Skills Required: Fluent French, Design skills, use of Adobe, Corel draw or illustrator.

Specific tasks to include:

Design

• Sponsors and customers logos.
• Creating new innovative ideas for team clothing and rugby ball designs.
• Working closely with the Brand teams and Area Sales Representatives for all sports, to deliver customer presentations of your designs.

Account Management

• Establish and maintain excellent working relationships with existing and new clients to ensure they have the best available customer experience.
• All contact with clients recorded on a CRM system.
• To have full responsibility for contract process to ensure these designs are sent out correctly and where required signed and returned in a timely manner.

Customer Service and Administration

• To manage the all customer service queries to ensure they are answered in a timely manner
• To ensure any orders and /or changes are actioned and communicated to both the factories and customers with clear instruction.
• Making sure orders are progressing correctly by checking Navision and liaising with the correct departments to ensure on time delivery.
• To maintain and update an accurate database of designs, contacted clubs and order details
• Any other reasonable requests made by management