Second Line Support Engineer/2nd line Support Engineer
York/Hybrid
Inside IR35
Immediate Start
KNOWLEDGE AND EXPERIENCE
2nd line support experience on a busy IT Service Desk (minimum 2 years).
Experience working to and reporting against SLAs.
Working in large scale, multi-site environments.
Windows 10 support in a domain environment.
Hardware, software and peripheral troubleshooting and support.
Active Directory/Azure Active Directory administration.
Working knowledge of TCP/IP Networks.
O ffice 365 administration, troubleshooting and support.
Azure Intune troubleshooting and support.
VPN troubleshooting and support.