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Second Line Support Engineer


Second Line Support Engineer/2nd line Support Engineer
York/Hybrid

Inside IR35

Immediate Start

KNOWLEDGE AND EXPERIENCE

2nd line support experience on a busy IT Service Desk (minimum 2 years).

Experience working to and reporting against SLAs.

Working in large scale, multi-site environments.

Windows 10 support in a domain environment.

Hardware, software and peripheral troubleshooting and support.

Active Directory/Azure Active Directory administration.

Working knowledge of TCP/IP Networks.

O ffice 365 administration, troubleshooting and support.

Azure Intune troubleshooting and support.

VPN troubleshooting and support.

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