Fire & Security Installation Engineer

Fire & Security Installation Engineer - London - ASAP - 12 Months FTC - £30K - £43K PA (depending on experience) *** Are you a team player with a drive to learn and develop? Do you have great knowledge about intruder alarms? Are you looking to become a part of a company that provides its clients with the best products, delivered by our friendly and professional staff? If your answer is yes, look no further and apply for a position! This is a Monday - Friday role with working hours of 8:00 AM - 5:30 PM. Who are we? My client is a family-owned; family-run business that has been providing security solutions since 1926. They operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security. Most important, however, are the people who make up our client. Their dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference. Overview: This is a field engineering role to install and commission a variety of security systems in both residential and commercial properties. Most of our clients work is carried out within the South of England and Maintenance and Service repair work may be requested if required. Main duties & key responsibilities: - Installation, servicing and commissioning of all electronic security systems - Daily work will include installing devices & control equipment, running cable and containment, programming, working with a full suite of products and communication devices, using electric tools, laptop and working at a height - Working independently as well as within a team ensuring that allocation of tasks and priorities are communicated effectively and all tasks completed to company standards - Provide excellent customer service, understanding customer’s expectations and requirements, and presenting a positive and professional image to customers at all times - Communicate with the Installations Desk, keeping on top of daily and weekly schedules and ensuring your time is managed efficiently - Carry out reasonable requests from management - Undertake independent work, which may involve commissioning, demonstration, and handover of systems - Consistently operate in a professional manner, providing a reliable and quality service to customers and maintaining good communication with colleagues - Complete engineer paperwork, handover certificates, checklist and PDA reports ensuring that it is correctly completed and procedures are followed within the required timescales - Work in line with the Company’s quality management system, industry standards and regulations and Health & Safety policy - Understand the importance of GDPR and the protection of sensitive customer information Professional Requirements: - Have a good working knowledge of intruder alarms and some experience in the wider product range; CCTV, entry and access control systems and fire alarms. Experience in the wider product range would be an advantage but not essential as training will be provided - Knowledge of electrical components such as relays and resistors, as well as the ability to read multi-meters, continuity meters, etc and be able to take and record readings - Basic IT knowledge, e.g. software installation into Windows Operating Systems, IP based systems and networking principles - Demonstrate interest and basic knowledge of regulatory standards - Presentable in person, vehicle, and tools - Exemplary attendance and absence record - Valid driving licence Competencies - An enthusiastic team player with ambition to learn, upskill and develop - Possess a positive and proactive approach using own initiative where appropriate - Excellent client service skills with a strong customer focus. Must be articulate and confident when dealing with clients - Comfortable working under pressure in a busy environment and able to manage conflicting priorities, effectively managing expectations when required - Must have a flexible attitude towards working hours and changing working requirements, to ensure operational needs are met - Friendly and approachable personality. Courteous and respectful - Presentable professional demeanor and willingness to work to a high standard - Honest and trustworthy and demonstrate sound work ethics - Good attention to detail What will you get in return? You will be entitled to a highly competitive salary and a great range of benefits including: * An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, that could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment) * Hybrid working for non-field associated roles (3 days working from the office, 2 days working from home) * Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries * Subsidised Private Medical Cover after 12 months of service * Auto-enrolment into our pension scheme * Annual season ticket loan & our clients interest-free loan * Cycle to work & Tech scheme * Training and development opportunities (including day releases for studies) * Company equipment tailored to your role (laptop, mobile, additional screens, company van) * Up to 50% off our clients products * Quarterly Social Events including a Summer Party and an Annual Christmas Event * Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply) * Enhanced Sick Pay for absence related to COVID-19 * Charity events throughout the year An enhanced DBS check will need to be completed upon offer. *** Fire & Security Installation Engineer - London - ASAP - 12 Months FTC - £30K - £43K PA (depending on experience)