NTQ Surveyor

Scope: The Surveyor role sits within the wider environment of both the multi-functional operational Project team but also, in terms of professional governance, either the Acquisition & Planning or the Estates & Valuation functional teams. This will be dependent on the primary nature of the job specific role (Acquisition or Estates led) but it is expected that post holders will have interchangeable skill sets.  The primary role of this role holder is: • The day-to-day delivery of all end to end Acquisition or Estates lifecycle activities, from instruction up to Handover Pack (HOP). • Where relevant, supporting the Project Manager in reporting to and in managing the Customer expectations. • Working closely/liaising with internal stakeholders including Design, Admin, Valuation, Planning and (as required) Commercial, Purchasing and Operational resources. • Working closely/liaising with Customer stakeholders (radio planners, delivery managers, legal counterparts, customer planning specialists etc.) and as relevant other external stakeholders (LPAs, highways, Landlords etc.). • The Surveyor will work within the project team, reporting to the Project Manager, to ensure the delivery of the project to both client, and company targets (time, cost, quality) as set from time to time by the business and to such quality standards as directed by the client’s process documents on a project specific basis. Key Accountabilities/Responsibilities: Project Delivery/Site Acquisition: • Delivery of a caseload of sites from Customer instruction to HOP (and handover to Build as relevant). • Delivery shall be to client KPIs and to any specific personal targets agreed, together with any overriding company or client performance measurement agreements in force from time to time. • Site searching/finding - new rollout sites and new site option reporting. • Preparation of ECC valuations (training will be provided). • HOTs negotiations for new sites and renewals in line with Customer guidance/parameters. • Securing Customer approvals to heads of terms through relevant Customer approvals processes. • Land ownership checks and Town Planning history checks. • Reading and interpretation of existing site legal documentation to be recorded in company database. • Preparation of appropriate H&S documents (i.e risk assessments) and take lead role at multi discipline site visits (MSV). • Review and approval of technical drawings to ensure they are suitable for project purposes. • Securing landlord and other third-party consents as required. • Instruction and management of Customer solicitors, through to legal completion. • Submission of regulation 5 and de minimis planning applications/notifications. • Supporting the Planning team as required on : - appropriate Planning pre-consultation with stakeholders. - drafting of Full and GPDO planning applications (as needed). • Maintain an overall awareness of active planning applications. • Production of A2B (Acquisition to Build) handover packs to the internal build team. • Supporting the Project/Commercial team on Customer handover packs (HOP). • Awareness of H&S obligations. Effective reporting of issues (Good catch), ensuring required PPE and training is always up to date. Client Management: • In conjunction with and as directed by the Project Manager, the delivery of project progress reports / updates into the Customer on a project specific basis (to include face to face meetings on occasion), and as required by the client on an ad-hoc basis from time to time. Data: • Ensuring accurate site by site records and commentary are maintained on a real time basis in both internal and Customer trackers/databases. Finance/Budget: • As a fee earner, work with the Project Manager to understand the commercial aspects of your role and how that contributes to your project.  • Identify, prioritise and undertake agreed billable activities to support monthly P&L. • To undertake any other duties that management may reasonably request and to continually seek ways to improve the way in which your function operates within the business. • Travel as required. Flexible working in support of project delivery may be required. Performance Measurement - Key Role Outcomes: • Meet specific data integrity targets and quality measures agreed in line with the Client’s SLA. • Positive feedback from managers and PMs re: deadlines met, accuracy and quality of information and data input. • Positive general feedback from Customers in project administration expectations being met. • Positive upward feedback from those that are managed in terms of appropriate behaviours and ability deal with deadlines and work with minimum supervision. • Ensure effective delivery of activities to achieve monthly P&L targets. Person Specification: Essential: • A working knowledge of UK Property Law and the Town and Country Planning System. • A working understanding of the new Electronic Communications Code and valuation principles (ongoing training will be provided). • Experience in a similar telecoms industry role. • Advanced IT Skills in Outlook, Excel and Word. • Must have a valid UK driving license and be willing to travel. Desirable: • MRICS designations (preferable, but not essential). • A degree in a related subject (preferable but not essential). • Detailed knowledge of client project management / workflow systems. • A minimum of 3 years in a similar telecoms industry role. • Knowledge of client project management or workflow tools. • Current certification for Working at Heights & RF awareness. Skills/Abilities: • Sound commercial acumen. • Ability to be self-organised with the ability to autonomously time manage and priority manage workload. • Ability to be delivery focused and assertive. • Ability to innovate and be adaptable to change. • Ability to work under pressure. • Willingness to take on responsibility. • Strong interpersonal and communication skills. • Passion and drive to improve. Behaviours/Attributes: • Customer Experience - Consider the customer experience in everything we do, with both internal and external customers, by being solutions focused. • Listen and Learn - to our stakeholders to ensure our actions meet the expectations of our customers, our colleagues, and our shareholders. Learn from successes and be willing to ask for help and guidance. • Attitude - Always adopt a positive attitude and be prepared to take the initiative. Focus on what is important and live the values through evidencing appropriate behaviours in all our actions. • Respect - Treat others how we would expect to be treated, with openness, honesty and mutual respect. • Know How - Take responsibility for your own development, both technical and personal. Learn from our mistakes and strive to share best practice. • Evolve - Constantly seek to improve. Use your personal ambitions to achieve organisational goals, using your initiative and imagination to enjoy the process. Business Principles: • To actively support and always encourage, company policy and best practice in relation to legal and regulatory compliance, relying on your own knowledge or recognising the need for specialist support when necessary. • To actively support, and always encourage company policy and best practice in relation to security, with particular emphasis on the protection of sensitive customer information. • You are authorised to access, use or disclose customer information only when you need to do so to perform your company duties. • Any other access, use or disclosure may only be made on receipt of additional authority in accordance with the company security policy