Service And Parts Coordinator

Service And Parts Coordinator | Bar Hill, Cambridge | Full Time | £25,000-£27,000 depending on experience Are you ready to take the next step in your career? Our client is on the lookout for a dynamic individual to join them as an Assistant Service Manager/Service and Parts Coordinator at their privately owned Cambridgeshire-based sales and service company. The company has over 40 years of experience throughout East Anglia. The team are friendly and welcoming, offering professional advice to customers at all times. They specialise in providing fantastic services in air conditioning, air compressors, heat pumps, generators, and electro-mechanical equipment. As a key member of our team, you'll play a vital role in ensuring the smooth coordination of service work across East Anglia. You will be welcomed into a small and friendly company that boasts a large equipment showroom and workshops. Are you the right person for the job? Proven experience in a similar role, ideally in a service-oriented industry Excellent organisational and multitasking abilities Strong communication skills and customer-centric approach Technical knowledge in air conditioning, compressors, pumps, generators, or electro-mechanical equipment is a plus Valid driver's licence and willingness to travel within East Anglia What will your role look like? Provide quotations for service and parts Handle invoicing efficiently and accurately Prepare RAMS (Risk Assessment and Method Statements) and service documents Liaise with customers in person, on the phone, and via email to ensure exceptional service delivery Take charge of parts and equipment ordering, ensuring timely procurement Possess or be willing to obtain a forklift licence Share in opening and closing duties Occasional alarm call-outs may be required What can you expect in return? Conveniently situated just north of Cambridge on the A14, the location offers easy access from the main road. With amenities such as Tesco Superstore and fuel stations nearby, along with banking services, and even a chip shop, the establishment is surrounded by everything you might need In-house training sessions, including specialised training conducted by manufacturers 20 days holiday per annum Workplace pension scheme If your CV is successful, you will undergo a telephone interview and then you will be invited to an in person interview. What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR