Customer Service Advisor

Want to be a valued member of the team? We are looking for Experienced Customer Service Advisor for our client to join their hardworking & friendly team for my client based just outside of Rugby, Ryton Upon-Dunsmore MUST DRIVE DUE TO LOCATION Salary: £12.50phr Hours of work: Monday - Friday 08:00-16:30 / 09:00-17:30 Location: Ryton Upon Dunsmore As a Customer Service Advisor your duties will include: Investigating and resolving customer complaints Escalating enquiries to the appropriate teams when necessary Handling all incoming customer enquiries Maintaining an accurate customer performance management database Handling all inbound and outbound telephone calls for a business Generating regular customers reports on a day-to-day basis. Managing internal and external communication Operating various internal systems; from stock movement to fleet tracking Dealing effectively with all customers enquires and conducting investigations. Key Experience Excellent interpersonal skills and ability to work in a small team. Clear communication skills and strong command of English language Great attention to detail and ability to multitask. Excellent IT skills and good Microsoft packages Ability to work calmly under high-stress situations in a fast-paced environment. Flexibility to cover various shifts including Saturdays. Own transport (essential) What our client is looking for in you: Flexible Honest Reliable Hardworking You will benefit from: Weekly pay Holiday & Sick pay Immediate start Call us : (phone number removed) Apply online Visit us : 11 Bank Street, Rugby, CV21 2QE Send your CV to (url removed) & subject the email "Customer Service Advisor" Make an appointment on Facebook to register today: Pertemps Rugby Industrial