Junior Hire Controller

Company – National Plant Hire Company Job Title – Junior Hire Controller Location – Chester-Le-Street Salary – £25,500/ annum + company bonus Hours – 8.00am-5.30pm Monday to Thursday, 8.00am-5.00pm Friday We have an exciting opportunity for a Junior Hire Controller to join the team of a national company that supplies specialist equipment to the construction and events industry. The role offers excellent opportunities for progression and training. As a Junior Hire Controller you will be the first point of contact for customers and will support the Depot Manager in all aspects of the day-to-day operations of the depot, whilst learning all the varied roles within the Hire desk team. The main parts of the role include: Role * Providing all customers with the same excellent levels of customer service throughout the hire process * Dealing with customer enquiries and requests via phone and email * Processing customer orders using rental software package * Organising daily and weekly logistics for all deliveries, collections and equipment maintenance * Process paperwork associated with hire contracts and the servicing of equipment * Work closely with the depot foreman and team of engineers to ensure all customer requests and orders are delivered to a high standard Requirements * Ability to prioritise a variety of matters and deal with them in a professional and timely manner * Strong verbal and written communication skills * Ability to prioritise workload to meet strict deadlines * Able to work as part of a team and as an individual * Proficient with all Microsoft packages (Word, Excel, Outlook etc) with strong typing and general computer skills * Good business awareness and attention detail