Customer Service Advisor

Red Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in Avonmouth. This is a fantastic opportunity to join the UK's leading supplier of catering equipment. Working for a responsible and sustainable business, you will join a team of people who believe in delivering a great customer journey! Package and Benefits of a Customer Service Advisor: Salary: £11.58 per hour Hours: Monday - Friday, 8.15am - 5.00pm Contract: Temporary to Permanent, 38.75 hours Location: Avonmouth Liftshare scheme Amazing progression scheme Fantastic attendance allowance which can mean up to 4 additional days annual leave or a cash bonus Performance-related bonuses Huge discounts on a full range of products Key Responsibilities of a Customer Service Advisor: Receiving inbound phone calls from new and existing customers to help with their queries Providing excellent product knowledge and advising customers with the most suitable deals to suit their requirements Managing customers' expectations Having great conversations and generate fit for purpose solutions for customers Organising deliveries for customers, ensuring accuracy at all times Dealing with complaints in a professional mannerSkills and Experience of a Customer Service Advisor Previous experience in a customer facing role, i.e., retail or hospitality Previous call centre experience is desirable but not essential Excellent communication skills and a confident telephone manner Ability to build and maintain customer relationships Passionate about delivering the best customer experienceIf you're interested in this role as a Customer Service Advisor in Avonmouth, please apply now! Red Recruitment (Business)