Technical Support Engineer

Technical Support Engineer * Experience working in a helpdesk customer support role within a software/hardware product development organisation * Excellent written and verbal communication skills * Communications product support background (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) desirable * Ability to diagnose and configure Windows servers and in-house tools * UK security clearance required (must have been a UK resident for a minimum 3 years) * Ideally bilingual English and Italian/Spanish/French/Portuguese * Must have full clean driver’s licence and car A customer and quality focused Bilingual Technical Support Engineer with a background in the communications product development industry (GSM, 3G, 4G, LTE, GPRS, GPS, Bluetooth) required for a thriving and highly respected business with strong staff retention and opportunities to progress your career. This is a 1st/2nd line support role, handling predominantly email requests for support but with an increasing demand for phone support so excellent communication skills are a must. Don’t miss out on this exciting Technical Support Engineer opportunity. Apply now! Role: Technical Support Engineer Location: Cambridge Salary: £38-48K with attractive benefits package including private healthcare, pension, dental plan, life assurance, early closing on Fridays and the opportunity to work for a highly respected Cambridge business. Candidates searching for the following job titles are also likely to be interested in this role: * Helpdesk Support Engineer * Product Support Engineer * Customer Support Engineer * multi-lingual Technical Support Engineer * Bi-lingual helpdesk Support. For full company details and job specification for this unique role please email your CV now and call Pia Hartnell on (phone number removed). We.... o Understand your specific requirements and career aspirations o Guarantee to keep you updated o Provide full pre-interview preparation and post-interview de-briefing o We guarantee not to approach any company without consulting you first