Technical Helpdesk Advisor

Technical Helpdesk Advisor - Boilers

Kent

26,000

The Company

• Leading manufacturer of domestic boilers
• Role due to expansion
• Full product training
• Parking

The Role

• As Technical Customer Service Advisor you will be responsible with dealing with consumer technical and service issues
• Your time will be spent on the telephone, either giving advice or taking appropriate action as required.
• Being professional and polite, and delivering excellent levels of customer service
• Follow initial enquiries to conclusion
• Monday to Friday with 1 in 3 Saturdays
• Based at their Kent head office

Skills and Experience

• Ideally experience within helpdesk roles
• Background of advising on technical products
• Excellent customer service