Credit Control Administrator - Maternity Cover

Job Opportunity: Credit Control Administrator (Maternity Cover 10 Months)
Location: Tewkesbury
Hours: Monday to Friday, 9:00am 5:00pm (37.5 hours per week)
Salary: GBP25,720.53
Contract Type: Full Time, Fixed Term (Maternity Cover)

Are you an experienced Credit Control professional with a flair for delivering excellent customer service?

Why Join ?

Since 1938, we ve been dedicated to providing high-quality dairy products while supporting local farmers and communities. As part of the Team, you ll enjoy a supportive and inclusive work environment where your contribution is truly valued. We prioritise teamwork, empathy, and customer excellence making us a preferred employer and supplier across the UK.

The Role: Credit Control Administrator

In this vital role, you ll help manage the company s accounts receivable, ensuring timely collection and effective communication with clients. Your key responsibilities include:

• Facilitating debt collection and improving the debtor aging profile
• Reviewing and reporting aged debt
• Managing and reconciling customer accounts and invoices
• Liaising with sales managers and depot staff to support debt recovery
• Resolving account queries and unallocated cash issues
• Maintaining detailed records of communication and collection efforts
• Assisting internal teams with account information and reception cover as needed

What We re Looking For

Essential Skills:

• Proven experience in credit control and a good grasp of accounting practices
• Clear, professional telephone manner with excellent written and verbal communication
• Strong attention to detail and the ability to manage multiple priorities
• A proactive and positive mindset, with flexibility to adapt
• Strong interpersonal skills and customer-focused approach
• Proficient in Microsoft Office (particularly Excel) and accounting software

What Is on Offer

• Competitive salary of GBP25,720.53
• 22 days holiday plus bank holidays (with an extra day after 3 years)
• Refer-a-friend bonus scheme (up to GBP500)
• Cycle to work scheme
• Discounted products and delivery options
• Aviva pension scheme (4% employee / 4.5% employer contributions)
• Health and wellbeing support via Simply Health

Please send your CV in confidence to (url removed)