HR Administration

HR Administrator

The HR Administrator works within the Employee Services function providing effective, accurate and timely human resources administrative support to all internal and external clients. You will maintain a high level of customer service whilst ensuring compliance with company operating procedures.
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Your core responsibilities.

• First point of contact for internal staff, providing timely query resolution; guidance and interpretation of Company policies.
• Support and education in company procedures and use of operating systems.
• Comply with agreed Standard Operating Processes (SOPs); Service Level Agreements and Key Performance Indicators across all Human Resources administration tasks to ensure optimum efficiency, accuracy and service levels
• Actively contribute to the continuous improvement of the SOPs to drive efficiency, accuracy and increased service levels to clients of Employee Services.
• End to end management and resolution of client enquiries within an agreed timescale and ensuring client satisfaction.
• Database administration including maintenance of accurate employee information.

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What we require.

• Studying towards a CIPD qualification would be desirable.
• Over 2 years experience in a similar HR administration/administration position.
• Confident with all Microsoft applications including Excel, Word and Outlook
• Excellent communication skills with the ability to interact with a variety of employees, ranging from operative staff, through to head's of and directors.