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Facilities Management Administrator


Facilities Management Administrator
Full-Time, Permanent

Location: Ipswich
Salary: GBP28,000

We are excited to advertise a new opportunity for a Facilities Management Administrator to join our expanding team.
In this dynamic role, you ll work closely with our service delivery and engineering teams, taking a central role in supporting the scheduler by booking in engineers for planned and reactive maintenance, liaising with engineers and subcontractors, managing supplier orders, and ensuring a high standard of administrative support across all facilities-related operations.

Key Responsibilities

  • Raise and manage purchase orders for materials, equipment, and services
  • Create and issue quotations to clients
  • Maintain accurate records across web-based portals and internal systems
  • Book in site visits for engineers and subcontractors
  • Act as a key point of contact for incoming phone and email enquiries
  • Support the engineering team with logistical and administrative needs
  • Monitor progress of works and assist with job completion documentation
  • Use Microsoft Office (Word, Excel) to create and maintain reports and documentation
  • Assist with general office duties to support smooth operations
About You: We are looking for a proactive and motivated individual who thrives in a fast-paced environment. You will have strong attention to detail, a methodical approach to your work, and a passion for providing outstanding customer service.

Essential Skills & Experience:
  • Previous experience in an administrative or coordination role (facilities management or similar industry preferred)
  • Competence in Microsoft Office (Word, Excel), email, internet, and customer portals
  • Strong communication skills, both verbal and written
  • Excellent telephone manner and interpersonal skills
  • Ability to manage multiple tasks, prioritise workload, and meet deadlines under pressure
  • Self-motivated with a team-oriented mindset
What We Offer:
  • A full-time, permanent role with progression opportunities following a successful 6-month probation period
  • A supportive team environment within a growing and specialised industry
  • Ongoing training and development to build your skills and knowledge
This is an office-based role at our location in Ipswich.

Please apply now!

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