1st Line IT Service Desk Analyst

Job Role: 1st line IT Service Desk Analyst

Location: Liverpool

Salary: GBP25-27k plus standard benefits

The Opportunity for you

Are you currently working on a service desk looking to join a company that offers progression? Or maybe you have a passion for IT but haven t yet managed to get your foot in the door? Then this is the job for you.

As a 1st line IT Service Desk Analyst you will be working for a leading delivery and logistics provider based in their Liverpool office. With online shopping rapidly taking over the high street this could not be a better time to start working for a continuously growing delivery company!

Rachel (your line manager) strongly encourages the development of her team and is keen for her employees to constantly upskill and in turn be offered promotions a perfect opportunity for somebody wanting to gain experience.

You will be working alongside 8 excellent Service Desk Analysts fixing IT issues from internal colleagues and external customers to ensure the business can run smoothly. You will be working in a busy office environment and will have to be customer focused and able to manage customer expectations.

If you have a couple of months hands on experience in IT then that s great but the most important thing here is that you have the right attitude, have an interest in starting a career in IT and are willing to learn whatever it takes to become a great 1st line support

Working Hours

Working on a rota of 3 shifts covering hours from: 7am to 3pm; 8am to 4.30pm and 9.30am to 6pm

Next steps

If this sounds like something you would be interested in you have 3 options

• Call Joe White at CRG TEC to find out more. We are really open about the role and the opportunity so if you need to find out more before committing. No problem!
• Drop Joe a private message on LinkedIn before applying and he will respond to any queries you have.
• If you are happy with what you have read then attach a copy of your CV to this advert and Joe White will give you a call to discuss further or get back to you if you don t quite hit the mark.

We look forward to hearing from you!