Hire Desk Coordinator

We're looking for a proactive and organised Hire Coordinator to join a well-established, company and close knit team. If you thrive in fast paced environments and enjoy juggling priorities, this role offers excellent training, great team culture, and the opportunity to make a real impact.

The Role:
As Hire Coordinator, you'll be the first point of contact for hire enquiries. You'll handle incoming calls and emails, provide quotes, coordinate logistics, and ensure a smooth, efficient customer journey from start to finish.

Key Responsibilities for the Hire Coordinator:

• Respond to inbound hire enquiries and convert them into bookings
• Open new customer accounts and handle scheduling
• Liaise with drivers, internal departments, and customers
• Manage off-hire requests, POD queries, and documentation
• Maintain accuracy while working at pace
• Use internal systems confidently and keep records up to date

Why Apply:

• Full 12-week onboarding and training programme
• Friendly team with a great work ethic - bonus targets are consistently hit
• Supportive, solutions-focused environment

What We're Looking For:

• Previous experience in a hire desk, scheduling or coordination role
• Calm under pressure with a natural ability to prioritise and multitask
• Attention to detail and pride in getting things right
• Confident, down to earth, and great at problem solving
• Strong communication and system skills

Benefits:

• 29,500 salary plus quarterly team bonus and annual bonus
• 26 days holiday plus 8 bank holidays
• Pension, life assurance, and staff discounts
• Career development opportunities
• Full-time, site-based role
• Monday to Thursday, 8:30am to 5:00pm Friday, 8:30am to 4:30pm