HGV Workshop Manager

HGV Workshop Manager

Northampton

Our client, a privately owned garage specialising in the servicing and repair of Commercial Vehicles, is seeking for a HGV Workshop Manager to join their team.

The ideal candidates will be supervising team members to ensure that their designated duties are performed correctly and in a timely fashion. Managing regular and well-established clientele. Workshop Controllers and Fleet Engineers who would like to step up are welcome to apply.

Role: HGV Workshop Manager

Hours: Mon to Fri 8:30 am to 5pm (30 mins lunch)

Location: Northampton

Key Responsibilities

• Developing and implementing standards and procedures for workshop
• Setting and maintaining service levels
• Maintaining customer relationships and improving response and delivery times
• Updating service methods to improve overall efficiency
• Resolving any service problems and customer complaints
• Collaborate with the team to meet deadlines and provide outstanding customer service.

Requirements:

• Minimum of 2 years supervisory experience in a workshop environment
• Be flexible and have the ability to work unsupervised with a high level of self-motivation.
• NVQ Level 3 or IRTE qualified Commercial Vehicle Technician, but equivalent qualifications considered.

Benefit:

• Company pension
• Employee discount
• Free parking
• On-site parking