Sheltered Housing Scheme Manager

BDS are working with a leading housing association to recruit a Scheme Manager to work within a retirement living service for older adults based in Camberley. We have both full and part time opportunities available. Duties: * Daily welfare checks to residents. * Facilitate property lettings and tenant communication for smooth onboarding * Conduct regular health and safety checks to ensure property conditions are well-maintained. * Coordinate with external agencies and providers when necessary. * Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears * Act promptly on complaints regarding anti-social behaviour, escalating where needed. * Report communal area repairs and maintain strong partnerships with external support agencies. Criteria: * The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting. * Strong understanding of tenant and housing management, particularly for older adults * Confident in conducting health and safety checks within residential environments * Effective communicator, able to handle complaints and uphold tenancy agreements * Experience working collaboratively with external agencies to support tenants' needs Please note this is a fully site based position- Hybrid working is NOT available with this role. Hours: We have two positions available- full time at 35 hours and part time at 17.5 hours per week Salary; £33,180 per annum F/T (this will be pro rata for the part time role) Other benefits include: * 28 days paid holiday plus bank holidays per year (pro-rata for part time) rising by 1 day per year up to a maximum of one working week. * A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover. * Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion). * Employee Assistance Programme. * "Hapi" Benefits App with multiple discounts. * Cycle to work scheme. This role is subject to a successful DBS check. This is a permanent position. Apply now for immediate consideration