Job Brief :
We are looking for a self-motivated and results-driven Operations manager to direct and assist in the management of our organisation's business operational activities and to develop and implement effective operational and change management strategies. Reporting directly to the operations director, while working closely with the finance director and technical director.
The duties in this role will include coordinating business operations, allocating budget resources, implementing agreed policies, understanding operational costs, ensuring good high quality customer service is maintained through efficient production, analysing the operational efficiencies, and identifying further efficiency improvements.
With a tenacity, drive, and vision in directing business functions you will assist our organisation in increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives and budgets.
The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, superb finance understanding and strong leadership qualities, with a full understanding of the change management.
The Operations manager should account for all operational business activities, enhance efficiencies, drive customer service through efficient operations, enhance the organisation s brand, work transparently with all levels, and meet the overall organisational goals and objectives.
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