Customer Service Advisor - Italian & Spanish - R...

Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & Spanish Speaking Customer Service Advisor / Claims Advisor on a fully remote basis to a Tech Scale up. As an Italian & Spanish Speaking Account Coordinator / Claims Advisor it will be your responsibility to work with customers, primarily those based in the Italian & Spanish speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries Process Claims via the telephone, fax, e-mail or internet Be proactive in the area of Customer retentionPerson Specification: Fluent in Italian & Spanish Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do" attitudeThis is a full time Permanent position offering an annual salary of up to £30,000 + attractive company benefits. The role offers flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency