Automotive Service Advisor

Kolt Recruitment are looking for an experienced and customer-focused Service Advisor to join a leading accident repair centre based in West Hampstead. This is an excellent opportunity to join a professional and well-established team offering great earning potential and long-term career progression. Key Responsibilities * Act as the main point of contact for customers throughout the repair process * Provide updates on vehicle progress and manage customer expectations * Liaise with insurance companies, engineers, and internal departments * Raise job cards, prepare invoices, and manage repair authorisations * Schedule repair work and ensure all documentation is completed accurately * Deliver excellent customer service and maintain a professional approach at all times Requirements * Previous experience as a Service Advisor within an accident repair or bodyshop environment * Strong communication and organisational skills * Ability to manage multiple tasks and work under pressure * Confident using bodyshop management and estimating systems * A positive, customer-focused attitude with excellent attention to detail Salary For more information or to apply, please contact Kolt Recruitment