Supply Chain Analyst

Are you a commercially minded Supply Chain Analyst with a passion for delivering outstanding product availability? Do you thrive in a fast-paced retail environment where customer service, accuracy, and collaboration are key? Our client is a well-established business in Poole — a trusted manufacturer, and supplier of high-quality products for over 30 years and known for their excellent customer service. They are seeking a Supply Chain Analyst to ensure product availability for key high-street customers while maintaining a lean, efficient stockholding across the business. This is a pivotal role that requires excellent forecasting capability, strong communication, and the ability to balance customer demand with smart inventory decisions. What You’ll Do * Maintain product availability for both internal operations and major retail customers * Manage inventory performance, ensuring optimal stock levels while minimising excess * Collaborate with key customers, supporting their sales performance through accurate forecasting and availability planning * Work closely with our Far East office and suppliers to manage delivery schedules, expedite stock, and ensure timely replenishment * Deliver range change excellence—exit old lines effectively and ensure new products launch on tim * Forecast monthly demand for key lines based on customer insights and sales expectation * Prepare for promotional activity, balancing sales uplift with efficient stockholding * Deliver exceptional customer service, maintaining proactive and clear communication at all times * Identify excess stock and work with the Account Manager on commercial exit strategies * Support the wider supply chain team with ad hoc tasks and projects What Success Looks Like * Hitting availability targets across all customers and internal operations * Optimised inventory levels with reduced excess * Strong relationships with customers, suppliers, and internal teams * Fast, accurate decision-making that considers both commercial impact and DC operations What You’ll Bring: * Excellent Excel skills (pivot tables, lookups essential * Direct-to-retail forecasting experience * Minimum 2 years in a retail supply chain or B2B/B2R environment * Experience managing large SKU counts in a fast-moving retail environment * Ability to work under pressure, prioritise workload, and meet tight deadlines * Proven experience working closely with high-street retailers and delivering a high standard of service Our client works with major retail customers in a dynamic, fast-moving product environment. This role will allow you to be part of a supportive team where your ideas, insights, and ownership truly matter. Develop your career in a respected, customer-focused retail supply chain function offering a competitive salary, benefits package, and opportunities for growth. The role is office based 8.30 – 5 Monday to Thursday and 8.30 – 4 on a Friday. Salary is £32 - £35K dependant on experience. 23 Days holidays, plus 8 Bank Holidays (increases to 28 after 5 years’ service) Benefits: Perkbox, Aviva Pension 5%, Free Parking, Staff Discounts, Life Assurance