Credit Control Supervisor

Your new company Hays is delighted to be working with a well-established UK distribution and wholesale business operating within a fast‑moving commercial environment, supplying products to a wide network of trade and retail customers. The organisation is known for its strong operational infrastructure, reliable service levels and continued year‑on‑year growth. With this high-volume finance function they are looking to add to the team. Credit Control Supervisor Full Time Hours Based in East Leeds Permanent £34,000+ Your new role As the Credit Control Supervisor, you will take ownership of the credit control function, ensuring timely debt collection, accurate reporting, and effective team leadership. This is a hands‑on role where you will oversee day‑to‑day activity, manage escalations and play a key part in improving processes and supporting financial stability across the organisation. Some of the key responsibilities are: Supervise credit control activity - lead, support and develop a team of credit controllers Monitor customer accounts to ensure payments are received within agreed terms Review aged debt, prioritise collection and reduce overdue balances Resolve escalations, manage complex queries and disputes Assess credit of clients to the business, approve limits and support risk management Improve debt recovery processes and implement effective changes where needed Ensure accurate reconciliations and oversee payment reallocation Produce debtor reporting, deliver insights on overdue balances and cash forecasts Support month‑end and audits and financial and compliance reports What you'll need to succeed We're looking for someone with strong credit control experience and the confidence to lead a team in a fast‑paced environment. Credit control experience within a similar role Team leadership or supervisory experience Knowledge of credit management and debt recovery processes Strong communication and negotiation skills High accuracy and attention to detail Organisational ability and resilience Experience with Sage Understanding of UK credit regulations CICM or finance qualification would be highly beneficial but not essential What you'll get in return This is an excellent opportunity for someone who thrives in a fast paced role, improving processes and leading a small team to make a real impact to the performance of the organisation. Career development within a growing organisation Leadership responsibility with autonomy to shape processes Supportive working environment with a collaborative finance team Free Parking What you need to do now If you are interested in hearing more regarding this position, then please apply today or get in contact - Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)