Operations Manager - Transport Hub (Children's S...

Operations Manager - Transport Hub (Children's Services) 📍 Location: Perceval House 🏢 Office Presence: Minimum 2 days per week 📅 Contract: 3 months initial (likely extension) ⏰ Start Date: ASAP 💼 Rate: £28.60 PAYE | £38.19 Umbrella About the Role We're seeking an experienced Operations Manager to join a busy, high-impact Transport Hub within Children's Services. This is a pivotal role focused on ensuring the safe, compliant, and efficient delivery of transport services to children and vulnerable adults. You'll work closely with senior leadership, managing day-to-day operations and driving continuous service improvement while maintaining the highest standards of safeguarding and customer care. Key Responsibilities Lead and oversee the daily operations of a fast-paced transport service Line manage staff and coordinate large-scale frontline teams, including transport officers and passenger assistants Support commissioning activities including procurement, contract management, and provider negotiations Ensure safeguarding, compliance, and health & safety standards are consistently met Drive service improvements through performance monitoring, reporting, and stakeholder engagement Act as deputy to the Head of Passenger Transport when required What We're Looking For We're keen to hear from candidates who bring: ✅ Operations Management experience within a complex, high-volume service ✅ Strong line management skills, with the ability to lead, motivate and develop teams ✅ Experience within commissioning, procurement, or contract management environments Ideal Candidate Experienced working at a senior level within a public sector or similar environment Confident managing competing priorities in a demanding frontline service Skilled communicator able to engage with a wide range of stakeholders Strong understanding of compliance, safeguarding, and service delivery standards Why Apply? Make a real difference supporting children and vulnerable individuals Join a collaborative and purpose-driven team Opportunity for contract extension and career progression Hybrid working model with a central office location Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser