Internal Sales Advisor

We are looking for a motivated and professional Internal Sales Advisor to join our growing team on a full-time, office-based basis. The successful candidate will play a key role in supporting customers, generating sales opportunities, maintaining client relationships, and providing excellent service throughout the sales process. Key Responsibilities * Manage inbound sales enquiries via phone and email * Build and maintain strong relationships with new and existing customers * Prepare and follow up quotations in a timely manner * Proactively identify opportunities to upsell and cross-sell products and services * Support the external sales team with account management and lead generation * Maintain up-to-date customer records within the CRM system * Liaise with internal departments to ensure excellent customer service and delivery * Work towards individual and team sales targets * Provide product knowledge and advice to customers Requirements * Previous experience in an internal sales or sales support role * Preferable knowledge or experience within the hygiene/washroom industry * Strong communication and interpersonal skills * Confident telephone manner and customer-focused approach * Ability to work in a fast-paced office environment * Good organisational and administrative skills * Competent IT skills including Microsoft Office and CRM systems * Self-motivated with a proactive attitude Benefits * Enrolment to annual bonus scheme * Full-time permanent position * Supportive team environment * Opportunities for career progression and development