Support Worker

SUPPORT WORKER (ADVANCED LEVEL) – COMPLEX CARE Location: CH60, Wirral Hours: Days 08:00- 20:00 waking nights 20:00 – 08:00 Monday – Friday initially, increasing to include weekends once the full support package is established.  Pay: £16.66ph days and walking nights, sleeps £12.71ph plus 12.07% holiday pay Essential: Driver with a clean UK licence (manual or automatic) About the Role Thriving are recruiting experienced Support Workers (Advanced Level) to join a specialist complex care package supporting a young man with complex health needs living at home in the Wirral. You will work as part of a small, dedicated team, delivering calm, consistent, person‑centred care. This role is ideal for someone with strong clinical confidence, excellent communication skills, and a genuine commitment to high‑quality, relationship‑based support. Support Workers will attend shifts alongside a Team Leader, ensuring safe, structured and well‑coordinated care throughout the day. About the Service User You will be supporting a young man who requires assistance with: Personal care and hygiene Medications Seizure management Nutrition support Moving and handling, including hoists and slingsHe communicates non‑verbally and benefits from: Calm, reassuring support Sensory interaction Time outdoors Consistent, relationship‑based care Key Responsibilities Deliver safe, high‑quality, person‑centred care Support daily routines, personal care, and meaningful activities Follow support plans, risk assessments and clinical guidance Work collaboratively with the Team Leader, family and professionals Maintain accurate, clear documentation Promote dignity, independence and emotional wellbeing Contribute to a positive, calm and supportive team culture Experience & Skills Required (Advanced Level) We are seeking Support Workers who meet Advanced Level criteria: Extensive experience in care or support in a complex care environment (typically 4+ years) Holds an NVQ Level 3 minimum Experienced in high-dependency support needs (e.g. peg feeding, seizure management) Confident supporting complex health needs Experience with neurological conditions and epilepsy Skilled and confident in moving and handling, including hoists and slings Strong spoken and written communication skills What We Offer Competitive pay A stable, specialist care package Supportive leadership and a positive team environment Job shadowing with the Clinical Lead, Team Leader and family Hands‑on support from the Clinical Lead Nurse Free online training and ongoing development Refer‑a‑Friend scheme (up to £500) Flexible PAYE holiday pay