Quality Assurance Manager

An established and growing organisation is seeking an experienced and proactive QA Manager to lead the implementation and continuous improvement of its Business Management System (BMS). This is a key role focused on driving quality standards, ensuring compliance, and embedding best practices across multiple projects and departments. Acting as a central figure in quality assurance, you will work closely with operational teams, senior management, and external stakeholders to ensure consistent delivery excellence and adherence to industry standards. Key Responsibilities * Lead, monitor, and maintain quality assurance procedures and documentation across projects * Implement and embed new QA processes through regular audits (site-based and internal) * Ensure all site activities align with specifications, employer requirements, and design documentation * Develop and enhance QA systems in line with ISO 9001, ISO 14001, and BIM-related standards * Review and coordinate Inspection Test Plans (ITPs), ensuring alignment with contractor and project requirements * Collaborate with site teams and main contractors to resolve QA-related issues and secure approvals * Oversee document control, storage, and compliance with project and company file structures * Support project teams to improve workmanship quality and reduce defects/snagging * Identify training needs and support upskilling initiatives across teams * Contribute to environmental and sustainability strategies, including carbon reduction and supply chain compliance * Provide regular reports to senior leadership and contribute to continuous improvement initiatives * Lead lessons learned reviews to enhance future project delivery * Support health & safety audits and company accreditations About You * Proven experience in a QA or Quality Management role within construction or a related industry * Strong knowledge of ISO standards (ISO 9001, ISO 14001; ISO 19650 desirable) * Experience with audits, inspections, and quality systems implementation * Ability to interpret technical specifications and drawings * Excellent stakeholder management and communication skills * Strong organisational and reporting capabilities * A proactive mindset with a focus on continuous improvement and operational excellence Working Arrangement * Hybrid role: approximately 2 days office-based, with the remainder split between site visits and flexible working * Regular interaction with senior leadership, including monthly reporting