Reception Manager

Reception Manager Windsor Up to £35,000 + Excellent Benefits We are currently recruiting for an experienced Reception Manager, or a strong Senior Reception Supervisor ready to step up, to join a well-established luxury hotel operation based in the Windsor area. This is an excellent opportunity to join a high-quality hospitality environment with a strong focus on guest experience, team development, and operational excellence. The Role This is a hands-on Front Office leadership position where you will play a key role in the day-to-day running of Reception, ensuring exceptional service standards and smooth operational delivery at all times. You will be responsible for leading, motivating, and developing the Reception team while maintaining a professional and guest-focused environment. Key Responsibilities * Leading the daily Front Office operation * Delivering exceptional guest service standards * Training, coaching, and developing team members * Supporting departmental performance and upselling initiatives * Managing operational procedures and standards * Working closely with Housekeeping, Maintenance, and other departments * Supporting Duty Management responsibilities when required What We Are Looking For * Previous experience within a 4 or 5-star hotel Front Office environment * Experience in a Reception Manager, Assistant Front Office Manager, or Senior Reception Supervisor role * Experience using Opera PMS is highly advantageous * Strong leadership and communication skills * A hands-on and proactive management style If this sounds like it could be for you, we want to talk to you! Please do not delay and apply today